The Layer Underneath Agentforce
The ecosystem spent the last year hiring for Agentforce. But did anyone think to hire for the layer underneath it? The agent demo works because the data in the demo
You Bought the AI Licenses, But Have You Cleaned Out the Garage?
You bought the AI licenses, but have you cleaned out the garage? A Salesforce consultant put it that way to me last week. Her point was that agents will finally
The Enterprise Talent Pool Didn’t Shrink This Year. It Got Relabeled
The enterprise talent pool didn't shrink this year. It got relabeled. Oracle cut thousands of NetSuite people in March. ServiceNow cut about a thousand more. Salesforce partners have been trimming
Your admin goes out on family leave Monday for eight weeks. Now what?
Your admin goes out on family leave Monday for eight weeks. Now what? Nobody opens a req for eight weeks. So the work gets absorbed. Someone in Sales Ops picks
How Do You Hire Someone to Lead an Agentic AI Implementation in Your Enterprise Systems?
Look for someone who has actually built or operated an agent that takes action inside a system, not someone who has used AI chatbots well. The distinction matters more than
What the Salesforce Layoffs Tell You About Your 2027 Budget
RevOps and IT leaders: here's what the Salesforce layoffs tell you about your own 2027 budget. Agentforce hit $1.2 billion in revenue. In that same stretch, Salesforce cut jobs again.
